Courses

Our training courses are tailored to the individual needs of the needs of each client. Our clients tell us that it is our attention to their business operations and needs that creates real business benefits for them.  

Our courses are lively, engaging, creative, interactive and enjoyable! 

See below for a list of courses currently available and click on the links to see further details.

Email Excellence

Overview

This workshop focuses on how to communicate efficiently and effectively using email.

Who should attend

This course is applicable to all levels of staff

Benefits

Email plays a vital role in today's organisations but unfortunately we tend to produce emails that are too long, wordy and difficult to read.
These issues are tackled on this short course

Topics

Emails - the good, the bad and the ugly!
Deadly sins of working with email
No-no's
Five ways to make email work for you
Email @ Work
Netiquette
Clearing up some myths
Why many emails aren't read
The four stage model - think, plan, write, check
Using Microsoft Outlook - practical tips.