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This workshop focuses on how to communicate efficiently and effectively using email.
Who should attend
This course is applicable to all levels of staff
Email plays a vital role in today's organisations but unfortunately we tend to produce emails that are too long, wordy and difficult to read.
These issues are tackled on this short course
Emails - the good, the bad and the ugly!
Deadly sins of working with email
Five ways to make email work for you
Email @ Work
Clearing up some myths
Why many emails aren't read
The four stage model - think, plan, write, check
Using Microsoft Outlook - practical tips.