Our training courses are tailored to the individual needs of the needs of each client. Our clients tell us that it is our attention to their business operations and needs that creates real business benefits for them.
Our courses are lively, engaging, creative, interactive and enjoyable!
See below for a list of courses currently available and click on the links to see further details.
How to use KPIs
What you measure is what you get? This course is about how to use Key Performance Indicators (KPIs) for individual, team and organisational success
KPIs are the indicators that tell us how well an organisation is performing. They are its critical performance measures.
In most organisations, the employees represent both its biggest expense, and its most valuable asset. KPIs help focus employees’ attention on the tasks and processes that are most critical to the success of the business.
Who should attend
This course is beneficial to anyone using KPIs.
Delegates will leave the course with a clear understanding of the purposes and benefits of KPIs together with the techniques to apply effective KPIs to their organisation
· KPIs and people – the philosophy
· The right KPIs
· Collecting information
· Interpretation of KPIs
· Communication, dissemination and display targets