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Courses

Our training courses are tailored to the individual needs of the needs of each client. Our clients tell us that it is our attention to their business operations and needs that creates real business benefits for them.  

Our courses are lively, engaging, creative, interactive and enjoyable! 

See below for a list of courses currently available and click on the links to see further details.

Influencing and Persuading skills

Overview

The ability to influence and persuade is a key business and life skill. Most of us, regardless of the position we hold, or the area we work in, find ourselves constantly needing to persuade or negotiate on an almost daily basis.

This course will provide participants with knowledge and practice.

This course follows a facilitator led workshop format, with a range of interactive activities, case studies, and models, along with group work, and individual activities.

Who should attend

Anyone who needs to be involved in persuading or influencing others.

Benefits

• Save time and effort
• Avoid unpleasantness
• Improve your outcome

Topics

• What is influencing? What is persuading? What is manipulation? What is negotiation?
• Using behavioural styles to persuade more effectively
• Bargaining styles
• Tactical Rules and Ploys
• Persuading upwards
• How to handle challenging situations
• Maintaining relationships

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